About

CRM Parakh (parakh means to test or assess) helps owners and managers of Indian small businesses choose a CRM or sales-management tool that fits how they actually sell, and work out what it will cost over three years.

We do not publish "best CRM" lists, rankings, scores, reviews, testimonials or case studies. Instead, the site offers a selection method, criteria, worked examples for typical business types, and calculators that use your own quotes. Every price on the site is an illustrative range built to show the arithmetic. Where a product is named, it is only an example of a category, never an endorsement.

The guides cover CRM functions and pricing models, renewal uplifts, USD pricing, GST and TDS, WhatsApp Business Platform charges, integrations with accounting, lead sources and telephony, the TRAI rules for commercial SMS and calls, the Digital Personal Data Protection Act and Rules, and contract terms such as exit, data export, SLA and auto-renewal.

The site does not cover ERP projects, business loans or GST filing in depth; those are separate topics. It is general information, not legal, tax or procurement advice. Rules change by notification, so each guide points to the official source to check, and for significant contracts or regulatory questions you should consult a chartered accountant or lawyer.

How this site is made

CRM Parakh is an independent information project. Guides are drafted with the help of AI writing tools and checked against official and primary sources before publication; see our Editorial Policy. We are not affiliated with any provider mentioned on the site and do not sell products or services.