Privacy Policy

This Privacy Policy explains what information CRM Parakh (localhost:4173) processes when you visit the site, and what choices you have. Last updated: 28 October 2026.

Who operates this site

CRM Parakh is an independent information site about Choosing and costing a CRM or sales-management SaaS for Indian small businesses: best-fit selection method, pricing models, 3-year TCO, WhatsApp and telephony, TRAI and DPDP rules, contract terms for readers in India. Contact details are on the Contact page.

Information we collect

• Server logs. Our hosting provider (Vercel Inc.) automatically processes technical data such as IP address, browser type, requested page and time of request to deliver the site and protect it against abuse. These logs are kept for a limited period by the host.
• Calculator and checklist inputs. The tools on this site run entirely in your browser. Numbers you type are not sent to us. Checklist progress may be saved in your browser's local storage so you can return to it; you can clear it at any time in your browser settings.
• Messages you send. If you email us, we receive your address and the content of your message and use them only to reply.

We do not sell personal information, and we do not knowingly collect personal data of children (persons under 18).

Advertising

This site may display advertising from Google AdSense in the future. If advertising is enabled, Google and its partners may use cookies or similar technologies to show ads based on your visits to this and other websites. You can manage personalised advertising at Google Ads Settings and learn more at How Google uses information from sites that use its services. Before advertising is enabled, this policy and the Cookie Policy will be updated, and any consent required in your region will be requested.

Your rights

Under the Digital Personal Data Protection Act, 2023 and the rules made under it, and the Information Technology Act, 2000 where applicable, you may have the right to obtain information about the personal data we process, to request its correction, completion, updating or erasure, to withdraw consent, to have your grievances addressed and to nominate another person to exercise your rights. To make a request or raise a grievance, use the contact details on the Contact page. If your grievance is not resolved, you may approach the Data Protection Board of India.

Security and retention

The site is served over HTTPS. Emails are kept only as long as needed to answer and follow up on your request.

Changes

We will update this page when our practices change and revise the date above.